Questions & answers.
The things people ask most. If yours isn't here, email contact@hewn.au and we'll answer it.
What timbers can I choose?
Spotted Gum, Blackbutt, Tasmanian Oak and Tasmanian Blackwood — each chosen for grain, density and quiet character. No two boards are identical.
What's the brass, and does it touch my food?
It's solid brass: a line inlaid flush along the two long sides, a small detail at the corners, and four turned feet that lift the board off the bench. It sits on the sides and base, not the working surface, so it never touches your food.
What size is the board, and how heavy?
The standard board is approximately 500 × 380 × 33 mm — around 43mm overall once the brass feet are included — and weighs roughly 5–7 kg. As each is made by hand, sizes vary slightly.
Can I order a different size?
Yes — that's what the bespoke page is for. Tell us the dimensions you'd like and how you'd like the brass finished, and we'll quote you. Custom boards are priced per piece.
Can I get a board engraved?
Yes — laser engraving is available as a bespoke option, quoted alongside the rest of your board. There are limits to what our equipment can engrave, so mention it on the bespoke enquiry form and we'll talk you through what's possible.
How long does it take?
Around 2–4 weeks, as each board is made to order. Need it sooner for a gift or an event? Reach out and we'll tell you whether we can expedite it.
How do I look after it?
Hand-wash and dry, and treat it now and then with a food-safe board conditioner — a sample pot comes in the box, and a full-size pot can be added when you order. Full details are on the Care page.
How much is shipping?
Shipping is free across Australia, sent with tracking. We don't ship internationally yet — get in touch if you're overseas.
What if it arrives damaged?
Send us a few photos and we'll repair, replace or refund it. The full policy is on the Shipping & Returns page.